Assume that if the stone is pictured in the site that it is still available. Upon receipt of your order you will be emailed a confirmation, usually within 24 hours.
We try our best to indicate all sold stones as soon as they are requested. This keeps the loading time for each page to a minimum.
No. Each stone specimen is unique. We will never ship a substitute. However, if We have multiple specimens from the same location, you may request an alternate when you submit the order in case the item you wanted has sold. Use the "Comment" area on the contact form for requesting alternates.
Could you explain what means: Enhancement: none (N)
The indication: Enhancement: none (N) means that the stone is not treated in any way, unheated, 100% natural. Note, that we do not sell synthetic stones.
Do you enhance the color of stones on the pictures ?
No, we don't seek to enhance color on pictures, stones have been shot as close as true color.
You can visit the following page and find the different inclusion grades used in a gemmological analysis.
No, email is acceptable. But "order form" requests get priority handling, so it is wise to use the order form. Also, the order form ensures all the required information is provided, it generates the paperwork to process your order, and it expedites shipping.
How can I pay without using credit card ?
Click here to pay by bank transfer and to get our account number.
( Please wait for our confirmation before paying for your Stone(s)
Yes! We cannot emphasize how much better it is to use a credit card, or to pay by bank transfer. The most significant advantage is your order will be shipped the next business day and will arrive usually 3-4 days after you place the order.
When a cheque is used for payment the chronology is usually something like this: You place the order via email, you send the cheque in 4-5 days, cheque is delivered 3 to 5 days later, cheque is deposited the next day, it clears our bank in 4-7 days, your stones are shipped the next day, the package is delivered 4-7 days later. That is 18 days elapsed or more when it is an international shipment!
Cash payment. As you do not accept checks for amounts under $ 280, is it possible to send cash money to you ?
For small amounts, this solution is also acceptable.
Retention of client information.
GGGems.com takes your online privacy seriously, we use information about our Clients in order to administer GGGems.com business only. Of course, we do not transmit this information to other people.
Unfortunately, we cannot tell you through the Internet what could be the value of your stones, even if you send us a picture. The price is very variable depending on the quality of the stones. Furthermore, the deontology of our profession does not allow us to tell you what a stone price is without gemological analysis.
Please, give me the conversion rate for Inches.
Conversion rate are as follows: