Services     SINGLE STONES            PAIRS                     SETS                CABOCHONS         COLLECTOR'S       DESIGNER'S    
 Site map          WELCOME          ORDER TERMS           MINERALS                RESERVE           CONTACT US          ABOUT US    
Usually ships within 24 hours     SEARCH FORM   HELP   INFO. FR   TRACK ORDERS    GEM GUIDE

Return Policy: Any item may be returned during a 12-day period. If you wish to return an item, you need to contact our support department for full details. Please note that there will be a transaction fee deducted from all return merchandise. Shipping fees are also non refundable. All return items must be in the same condition as shipped.

Furthermore, shipping fees regarding your return must be paid by yourself.

If you pay through PayPal, a transaction fee will be deduced, and we will refund you through PayPal once the stone received.

If you pay by bank transfer, the transaction fee deduced will depend on the bank fees, and we will refund you by bank transfer once the stone received.

If you pay by cheque, the transaction fee deduced is $ 10, and we will refund you by bank transfer once the stone received.

Furthermore, JUST PASTE THE GREEN AND THE WHITE LABEL WE SENT YOU ON YOUR ENVELOPE OF RETURN. Write the RMA we will give you on your envelope.

And do not forget to put our delivery form inside the envelope !

No refundable merchandise:

Some special, discounted of promotional offers, have a no return policy.

For questions go to ASK A QUESTION and fill out the form, or e-mail us!
For orders, please  go to ORDER, and fill out the form.      
Customer Testimonials

 

PLEASE BE CAREFUL: YOU SHOULD NOT WRITE, GEMSTONES, GEMS, SAPPHIRES, EMERALDS, RUBY, COLOR GEMS,  CREDIT CARD NUMBER,  OR OTHER LUXURY-RELATED WORDS ANYWHERE ON THE PACKAGE, AS THIS INVITES POSSIBLE THEFT OF THE PACKAGE.
 
     J. & A. DARBELLAY
    P.O. box 5838
    ( CH ) 1002 LAUSANNE                           Return to Order terms
    SWITZERLAND
    Fax: ++ 41 21 323 36 59
info@gggems.com
 
Get our full address
         
Legal notice  FAQ Gem safari Cutting Styles AOL Users Mac.Users
 

 

 
Will ship Worldwide
  Green Verdict Image
1987 - 2015  gggems.com  All rights reserved.